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Today, more companies are relying on Cat® lift truck dealers for support services they once handled themselves. The reasons? They've discovered this shift in responsibility gives them a better return on investment. And that means a stronger bottom line.

Dot Flexibility. The freedom to structure your operations to meet changing demands. Cat lift truck dealers add to your flexibility with the widest choice of equipment service programs in the industry.
Dot Strengthen your competitive position with CAT CARE product support services. When you partner with a full-service Cat lift truck dealer, you have the world's strongest, most responsive product support system backing up your business. As a result, your operations run more efficiently and cost-effectively.
Dot Responsiveness starts here. Whether you operate a fleet or a single unit, lift trucks or orderpickers, electric or IC, you can choose from any of the proven CAT CARE service programs. They provide dependable support throughout the lifetime of your Cat lift trucks.
Dot Lift Plus is an extended powertrain warranty program that provides users protection from catastrophic failures of covered powertrain components. Unlike ordinary plans of this kind, Lift Plus does not set a maximum dollar amount for claims or restrict the application of usage. Lift Plus covers all parts and labor costs after you meet a small deductible amount. You may contract for one of three policy terms, one that's sure to be right for your operation.
Dot Planned Maintenance involves on-site, periodic maintenance at an agreed-upon rate. With this program your Cat lift truck dealer's technicians identify potential problems before they become major, costly setbacks. The program pays for itself by reducing unplanned expenses caused by unexpected downtime, and hidden internal costs.
Dot Total Maintenance & Repair includes all the benefits of Planned Maintenance and, in addition, covers all designated repairs for one low monthly rate. Total Maintenance & Repair lets you focus on your core business by taking your company completely out of the lift truck maintenance business. As a result, you reduce payroll and insurance expenses, training of mechanics and maintenance scheduling. You also save on capital tooling requirements and parts inventories.
Dot Fleet Management Services goes beyond traditional maintenance and service agreements. Under this innovative program, your Cat lift truck dealer teams with the factory to provide a professional evaluation of your material handling operation. Recommendations are then made to lower your cost of operation.
Dot One-stop parts shopping for all types of lift trucks saves you time and money. Under the PROMATCH® program, your Cat lift truck dealer can obtain parts for all makes and models of lift trucks. Off-the-shelf parts availability from a central distribution facility exceeds many competitive brands' availability on their own products. All PROMATCH parts are backed by the Caterpillar Lift Trucks' six- month Unlimited Hours Warranty. PROMATCH is another example of how your Cat lift truck dealer helps you keep all your lift trucks up and running as no other supplier can.
Dot World's best distribution system means your Cat lift truck dealer brings you another time-sensitive advantage over other suppliers. Using an on-line computer networked to Caterpillar Lift Trucks' multiple parts distribution centers, your dealer can search for the parts needed to keep your lift trucks performing.